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Privacy Policy

GMC (GMC Logistics Group, hereinafter referred to as "the Company," "we," "us," or "our") highly values your privacy. In accordance with the Personal Data Protection Act of the Republic of China (Taiwan) and relevant laws and regulations, we have established this Privacy Policy (hereinafter referred to as "this Policy") to explain how we collect, process, utilize, and protect your personal data. By using this website (hereinafter referred to as "this Website") or any services provided by the Company, you indicate that you have read, understood, and agreed to all the terms and conditions of this Policy.

1. Scope of Application

This Policy applies to the collection, processing, and utilization of your personal data when you interact with this Website. This Website may contain links to third-party websites. This Policy does not apply to the privacy practices of such third-party websites, and the Company assumes no joint liability for them. We recommend that you review the privacy policies of those websites before using them.

2. Purpose and Categories of Personal Data Collection

The Company collects your personal data through this Website for the following purposes:

  • Providing services related to freight transportation, forwarding, customs clearance, warehousing, and logistics.

  • Customer management and services (including inquiries, quotations, online consultations, and after-sales service).

  • Affairs related to contracts, quasi-contracts, or other legal relationships.

  • Marketing, event notifications, and market research (within the scope of your consent).

  • Statistical analysis and service quality improvement.

The categories of personal data that the Company may collect include, but are not limited to:

  • Identification and Contact Data: Name, company name, job title, telephone number, fax number, email address, and mailing address.

  • Transaction and Service Data: Cargo details, shipping requirements, inquiry and quotation history, and correspondence records.

  • Website Usage Data: IP address, browser type, browsing history, cookies, and related online tracking data.

3. Period, Region, Recipients, and Methods of Utilizing Personal Data

  1. Period: From the date of your consent until the aforementioned collection purposes no longer exist, until you request erasure, or until the statutory retention period required by law expires, whichever is longer.

  2. Region: The locations where the Company operates and relevant regions necessary for providing the services. As the Company engages in international ocean and air freight forwarding, your personal data may be transferred to overseas partners (such as overseas agents, shipping lines, airlines, and customs brokers) within the scope necessary to provide cross-border transportation services.

  3. Recipients: The Company, its affiliates, and partners necessary for completing the services (such as carriers, customs brokers, insurers, financial institutions, and IT service providers).

  4. Methods: Processing and utilization via automated machinery or other non-automated means within the scope necessary for the aforementioned collection purposes.

4. Use of Cookies

To provide you with a better browsing experience and personalized services, this Website utilizes cookie technology. Cookies are small text files sent by a website to your browser and stored on your device to record browsing preferences and usage status. You can choose to accept or reject cookies through your browser settings; however, rejecting cookies may cause certain features of this Website to function improperly.

5. Protection of Personal Data

The Company adopts industry-standard technical and administrative measures (such as firewalls, data encryption, and access controls) to protect your personal data from unauthorized access, alteration, damage, or disclosure. Relevant personnel are bound by confidentiality obligations and may only access your personal data within the scope necessary for business operations. However, because internet transmissions cannot be guaranteed to be absolutely secure, the Company will make reasonable efforts to maintain data security.

6. Data Subject Rights

In accordance with Article 3 of the Personal Data Protection Act, you may exercise the following rights regarding the personal data held by the Company:

  1. The right to make an inquiry or request to review.

  2. The right to request a copy.

  3. The right to request supplements or corrections.

  4. The right to request the cessation of collection, processing, or utilization.

  5. The right to request erasure.

You may submit the aforementioned requests to the Company through the contact channels listed in this Policy, and the Company will process them within the statutory timeframe. However, the Company may refuse part of your request if it is necessary for business execution or required by law.

7. Amendments to the Policy

The Company reserves the right to amend this Policy at any time. The amended content will be posted on this Website without separate individual notification. We recommend that you check the latest version of this Policy regularly. Your continued use of this Website after any amendments to this Policy constitutes your agreement to the revised content.

8. Contact Us

If you have any questions regarding this Policy or wish to exercise your rights regarding your personal data, please feel free to contact us through the following channels:

  • Taipei Head Office: +886-2-2797-7999

  • Taichung Branch: +886-4-2706-0026

  • Email: [email protected]

  • Online Inquiry: Please leave a message on the "Online Inquiry / Contact Us" page of this Website.

This Policy was last updated on July 6, 2026.